Remembering Al Hawn: 1940-2020

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Born March 7, 1940, died December 23, 2020. Predeceased by his father, Allen D. Hawn and mother, Norah Hawn; and sister, Onnalee Gessin. Survived by his wife, Lois of 59 years; daughter, Suzanne and son-in-law, Barry Strauber and their daughter, Natalie; and his son, Douglas Hawn and daughter-in-law, Beth Anne Hawn and two sons, Aaron and Nathaniel; and his sister, Gail Galich of Daphne AL, as well a number of nieces and nephews.

Allen was the owner and operator of Hawn Heating and Air Conditioning, a local HVAC company founded by his father in 1931 and now managed by his son, Doug.

Al was involved in a number of local organizations including; Brighton Rotary (Paul Harris fellow), the local Model A club, Board of Directors for Roberts Wesleyan College, board member Rochester Family Mission, past president and hall of fame inductee (2008) of the local chapter of the Air Conditioning Contractors of America, and active member of the Rochester Christian Reformed Church, as well as Browncroft Community Church prior to that.

In lieu of flowers, contributions may be made to American Diabetes Association of Rochester, P.O. Box 15829, Arlington, VA, 22215 or Rochester Family Mission, 388 Tremont St., Rochester, NY, 14608.

Generations of Exceptional Service

When Allen D. Hawn started his heating company in 1931, he had only one goal - to maintain and service his friends' and neighbors' heating equipment to the best of his ability. Since those early days the firm has expanded and grown and now offers a wide variety of home and commercial heating and cooling services and benefits to our growing customer base. Our company philosophy, however, has remained very simple - to provide the very best products and services to all of our customers, all of the time, at a fair price.

As the company's current president and leader, I have continued to uphold and maintain my father's high standards of quality work and community involvement. I also have the pleasure of knowing that those family traditions will be carried on by my son, Doug, well into the future.

Although our strong heritage and long history give us pride, we continually look forward to the great opportunities and challenges in the heating and cooling industry of the future.

Our years of experience tell us that a good job is never forgotten, so we do our best to provide you with quality products and service. For three generations there has only been one name you need to know for all your heating and cooling needs, Hawn ... period.

Thank you for your continued patronage,

Allen T. Hawn

 

Hawn technicians have completed training and are certified to work with quality builders to provide HVAC systems that meet or exceed the standards for Energy Star 3 home construction.

Some contractors are better than others. Builders and homeowners need to be sure that the indoor environment contractors they hire are doing the right thing, the right way. The Quality Assurance New Homes Program was launched in 2011 after the Environmental Protection Administration invited ACCA to lead the way in developing a contractor accreditation program for ENERGY STAR 3.0.

This means Hawn is certified to install ENERGY STAR heating, ventilation, and air conditioning (HVAC) systems for newly constructed ENERGY STAR 3.0 Certified Homes. This is just one more way that Hawn is committed to offering our customers the latest technology and methods in energy efficiency. We are proud of our technicians that have met the rigorous standards of ACCA!

HAWN IS A NATE QUALITY CIRCLE CONTRACTOR

NATE HVAC Quality Circle Contractors are the elite group of NATE contractors. A NATE Quality Circle Contractor has at least 80 percent of their total technicians NATE-certified with at least one NATE-certified technician in each area of installation and/or service that the contractor performs work in.

From a business standpoint contractors who reach the level of the Quality Circle achieve several key objectives. First, this high level of certification means they’re ensuring that their technicians are capable of providing the highest-quality service to their customers; and second, they position their businesses to adjust their price structure accordingly to reflect this ultimate level of knowledge and service.

Pursuing Excellence with NATE  

What do you do if you’re a homeowner with a heating or cooling equipment problem but you don’t know a reliable, knowledgeable technicians? Do you just pick someone randomly out of the phone book or ask a friend who may not know more than you do? How do you know if the technician you pick really knows what they’re doing?

A national certification test exists to assure you that technicians you hire have the skills to do the job right. It’s called NATE (North American Technician Excellence). Nate offers these voluntary tests to technicians in the areas of heating, ventilation, air conditioning and refrigeration. The independent, not-for-profit organization is supported by an unprecedented combination of technicians, contractors, manufacturers, distributors utilities and heating and cooling educators.

Hawn is pleased to share with you that many of our installers, technicians and salespersons are NATE Certified. This investment by us in time and energy is our assurance to you that when you hire us, you are receiving the highest level heating and cooling technical expertise available today.

What is Nate?

NATE (North American Technician Excellence) represents a unified standard of training excellence in the heating and cooling installation and service industry. Now with NATE, the industry has succeeded in combining a variety of technical skills and knowledge into a standard testing program that represents the entire industry.

How Difficult is it to be a NATE Certified Technician?

Very difficult, to be quite honest. Testing is tedious yet expansive. Candidates prepare for the tests by direct experience in the field, so it is true competency being assessed, not just one’s ability to absorb reams of book knowledge.

Why are Hawn Technicians NATE Certified or strongly encouraged to become certified?

Because Hawn believes in maintaining and providing the highest quality service in the industry. Hawn takes this certification very seriously, for it is a very good way of communicating to you, our customers our strong dedication to consistent excellence. There are several technicians at Hawn who hold NATE certification, and several others are presently preparing through a dynamic mentoring environment that exists within our company.

How does NATE certification benefit you, our customers?

Our philosophy is simple - the more thoroughly trained and proficient we are at what we do the better we are able to serve you. NATE certification means that our technicians are the best at what they do. That saves you time and energy through our superior troubleshooting and installation skills. Now here is a question only you can answer.

Without NATE, do you really know what you are getting?